IMPACT OF REMOTE WORK ON EMPLOYEE PERFORMANCE AND ENGAGEMENT IN THE IT SECTOR

Abstract

This thesis explores the impact of remote work on employee performance and engagement in the IT sector. With the rise of remote work, especially after the COVID-19 pandemic, many IT companies have shifted to flexible work-from-home models. The study examines how working remotely affects productivity, motivation, communication, job satisfaction, and teamwork among IT professionals.

Data was collected through surveys and interviews with employees from various IT companies. The results show that remote work brings both benefits and challenges. On one hand, employees enjoy flexible hours, better work-life balance, and less stress from commuting. These factors often lead to higher job satisfaction and improved performance. On the other hand, issues like isolation, communication problems, and lack of supervision can reduce engagement over time.

The study concludes that the success of remote work depends on good management, strong communication tools, and supportive company policies. When these are in place, remote work can be highly effective for both employees and organizations. This research helps IT companies understand how to better support their remote workforce and improve performance and engagement in the long term.